The co-founders of the Food Away From Home Association are creating new In-Room Catering program concepts.   In-room catering refers to a personalized dining service offered within a hotel guest’s room, providing a curated selection of meals, snacks, and beverages delivered directly to the guest’s door. This service is an extension of room service, but with a greater focus on curated menus, elevated dining experiences, and pre-arranged setups for special occasions such as romantic dinners, business meetings, or family gatherings. In-room catering may be offered as a la carte, set menus, or themed dining experiences, often featuring dishes from the hotel's restaurant, local specialties, or gourmet offerings.

Products Typically Served in In-Room Catering

    • Breakfast Selections – Continental breakfast, American breakfast, eggs benedict, pancakes, fresh pastries, fresh juice, and premium coffee.
    • Lunch & Dinner – Gourmet sandwiches, pasta dishes, premium steaks, grilled seafood, salads, and chef-crafted entrées.
    • Beverages & Spirits – Premium coffee, herbal teas, fresh-pressed juices, signature cocktails, wine pairings, and champagne service.
    • Specialty & Themed Options – Romantic dinner setups, family-style platters, kids’ meal options, afternoon tea service, and VIP dining experiences.
    • Healthy & Dietary-Specific Menus – Gluten-free, vegan, keto-friendly, and wellness-focused meals.

The Hotel Retail Group are pioneers in the hotel retail formats (ex: helped create the Hotel Pantry concept). Since 2008 the Hotel Retail Group has been involved in creating and supplying retail and food service sections with hotel operators, brands, chains and management groups nationwide. They specialize in the design and supply with the hotel pantry, breakfast area and gift shop.

Many hotels have embraced the “Dinner and a Movie” concept by offering in-room catering paired with an extensive selection of on-demand movies, allowing guests to enjoy a private, restaurant-quality meal while watching the latest blockbusters from the comfort of their room.
Luxury hotels like The Ritz-Carlton and Four Seasons enhance the experience with curated movie-night menus, featuring gourmet popcorn, chef-crafted entrées, and themed cocktails designed to complement the film selection.
Some properties take it a step further by offering pre-set packages, including a multi-course meal, dessert, and a premium movie selection, making it an ideal option for romantic evenings, family nights, or solo travelers seeking a relaxing night in.

Example Hotel Chain In-Room Catering Programs

  • The Ritz-Carlton’s “In-Room Dining” – Offers a luxury dining experience with a 24/7 gourmet menu, tableside service, and chef-crafted meals designed for in-room enjoyment.
  • Four Seasons’ “Private Dining” – Features bespoke dining experiences, allowing guests to customize their menu, including intimate in-room candlelit dinners or special occasion platters.
  • Hilton’s “In-Room Dining & Catering” – Available in select properties, offering executive meal setups for business travelers and customized dining for extended stays.
  • Marriott’s “Luxury Collection In-Room Culinary Service” – Includes locally inspired dishes, signature cocktails, and exclusive chef-prepared meals served with fine dining presentation.
  • Fairmont’s “Gourmet In-Room Catering” – Provides signature Fairmont brunches, afternoon teas, and private chef experiences, designed for an upscale in-room culinary experience.
THE HAWAIIAN HOTEL MARKET: There are over 1,300 lodging properties in Hawaii, which include hotels, resorts, timeshares, vacation rentals, and bed and breakfasts. The most popular areas in Hawaii for hotel rooms include Waikiki on the island of Oahu, Lahaina/Kaanapali/Kapalua on the island of Maui, and the Kohala Coast on the island of Hawaii (also known as the Big Island). These areas are popular tourist destinations and offer a range of attractions and activities, including beaches, shopping, dining, and cultural experiences.
For Example, Oahu: 1. Waikiki – Waikiki is a vibrant and bustling neighborhood in Honolulu and is known for its famous beach, high-end shopping, and vibrant nightlife. 2. Honolulu – As the capital city of Hawaii, Honolulu is a major tourist hub that offers a variety of cultural attractions, museums, and historic landmarks, as well as a lively nightlife scene and world-class dining options. 3. North Shore – The North Shore of Oahu is a popular destination for surfers and beachgoers, with some of the world’s most famous surfing spots and beautiful beaches. 4. Kailua – Kailua is a quaint and charming town located on the windward side of Oahu, known for its beautiful beaches, local boutiques, and outdoor activities such as kayaking and hiking. 5. Haleiwa – Haleiwa is a historic and picturesque town located on the North Shore of Oahu, known for its boutique shops, art galleries, and quaint cafes. 6. Ko Olina – Ko Olina is a luxurious resort destination located on the west side of Oahu, known for its stunning beaches, world-class golf courses, and high-end dining options.
OFFERINGS FROM HOTEL RETAIL GROUP (HOTEL PANTRY): The Hotel Pantry Group of Hawaii offers food, snack and beverage solutions for the different areas of a hotel, resort and timeshare including: The Hotel Pantry, The Hotel Gift Shop, The Breakfast Area / Restaurant, The Pool Area Bar and Gift Shop, The Vending Area, The Lounge and Bar, The In-Room Catering Program, The Coffee (Beverage and Snack) Kiosks and the Hotel Coffee Service Program.
THE HOTEL PANTRY: A successful hotel pantry offers a variety of convenient and high-quality products that meet the needs and preferences of guests. This includes having a well-stocked inventory that includes both classic and specialty snacks, beverages, and other items that guests may need or want during their stay, such as toiletries, medicine, or souvenirs.
The pantry should also be located in a convenient and accessible location that is easily visible and does not interfere with the flow of foot traffic. It should be well-maintained and clean, with functional shelving and refrigeration that are easy to use and well-organized.
Product categories that a hotel pantry may carry include snacks, candy, chips, nuts, and other grab-and-go food items, as well as a variety of beverages such as water, soda, energy drinks, and alcoholic beverages. The pantry may also carry health and wellness items such as vitamins, supplements, and first-aid supplies, as well as toiletries like toothpaste, shampoo, and soap.
In addition, some hotel pantries may carry local or unique items such as artisanal food products, souvenirs, or locally-made crafts. These items can provide guests with a taste of the local culture and offer a memorable and unique shopping experience.
OFFERINGS FROM HOTEL RETAIL GROUP (HOTEL PANTRY): With 15-years as pioneers in the hotel pantry design and supply areas their new HotelPantry.com (created specifically for Hawaii) has a complete line-up of products needed for a successful pantry (sundries, snacks, frozen foods, ice cream, local gifts and merchandise, personal care products, beverages and more).
* Coming soon is our own branded Hotel Gift Shop and Hotel Pantry Program, Sundry Shops (www.SundryShops.com) which will offer independent hotel operators a branded solution and combined buying power with other properties.
THE HOTEL GIFT SHOP: A successful hotel gift shop offers a variety of unique and high-quality merchandise that reflects the local culture and the hotel’s brand. This includes having a well-curated selection of souvenirs, locally-made artisanal products, and high-quality branded merchandise such as clothing, accessories, and home decor.
The gift shop can be located in a convenient and accessible location that is easily visible and does not interfere with the flow of foot traffic. It should be well-maintained and clean, with functional shelving and displays that are easy to use and well-organized.
Product categories that a hotel gift shop may carry include local and regional specialties, such as food items, crafts, and artwork, as well as branded merchandise like t-shirts, hats, and keychains. Other items may include toiletries, personal care items, and travel essentials.
The hotel gift shop should be placed in a high-traffic area, such as the lobby or near the front desk, to maximize visibility and accessibility for guests. Additionally, having knowledgeable and friendly staff who can provide recommendations and personalize the guest experience can make a big difference in creating a successful hotel gift shop.
OFFERINGS FROM HOTEL RETAIL GROUP (HOTEL PANTRY): With 15-years as pioneers in the hotel pantry and gift shop design and supply areas their new HotelPantry.com (created specifically for Hawaii) has a complete line-up of products needed for a successful hotel gift shop (sundries, snacks, frozen foods, ice cream, local gifts and merchandise, personal care products, beverages and more).
* Coming soon is our own branded Hotel Gift Shop and Hotel Pantry Program, Sundry Shops (www.SundryShops.com) which will offer independent hotel operators a branded solution and combined buying power with other properties.
THE HOTEL BREAKFAST AREA: A successful hotel breakfast area offers a variety of high-quality and fresh options that cater to the needs and preferences of guests. This includes having a well-stocked buffet or menu that includes both classic and specialty breakfast items, such as pastries, bread, cereal, yogurt, fruit, eggs, and meats.
The breakfast area should also be located in a convenient and accessible location that is easily visible and does not interfere with the flow of foot traffic. It should be well-maintained and clean, with functional equipment and utensils that are easy to use and well-organized.
Other types of hotel breakfast areas may include grab-and-go options for guests who are in a hurry or prefer to eat breakfast in their room. These options may include pre-packaged breakfast items such as fruit, pastries, yogurt, and coffee that guests can easily grab and take with them.
In addition, some hotels may offer specialty breakfast areas, such as those that cater to health-conscious guests or those with specific dietary needs. These areas may include options such as gluten-free, vegan, or organic breakfast items that are made with fresh and locally-sourced ingredients.
OFFERINGS FROM HOTEL RETAIL GROUP (HOTEL PANTRY): The Hotel Retail Group / Hotel Pantry Team has products ideal for a breakfast area as well has a full line-up of snacks, beverages, sundries, ice cream and frozen meals to offer as well. They will be adding in other future options such as breakfast cereals, waffle makers, yogurt products, breads and more.
THE HOTEL IN-ROOM CATERING PROGRAM: A successful hotel in-room catering program offers high-quality and diverse food and beverage options that meet the needs and preferences of guests. This includes having a well-curated menu that includes meals, snacks, and beverages, made from fresh and locally-sourced ingredients whenever possible.
Product categories that a hotel in-room catering program may carry include a variety of hot and cold meals such as breakfast, lunch, and dinner options, as well as snacks like nuts, chips, and candy. Additionally, there should be a wide selection of beverages including water, soda, juice, beer, wine, and spirits.
The in-room catering program should operate during convenient hours for guests, typically from early morning to late evening, and offer options for delivery or pickup. Grab-and-go products and snacks that may be offered can include pre-packaged snacks, sandwiches, salads, and other light meals that are easy to take on the go.
The program should have clear communication regarding ordering, delivery or pick-up, and menu options. They should have efficient and timely service, with well-packaged meals and beverages. In addition, having knowledgeable and friendly staff who can provide recommendations and personalize the guest experience can make a big difference in creating a successful in-room catering program.
OFFERINGS FROM HOTEL RETAIL GROUP (HOTEL PANTRY): The Hotel Retail Group / Hotel Pantry Team has products ideal for an in-room catering program including take and bake pizzas, frozen (thaw and serve) sandwiches and breakfast options, snacks, beverages, sundries, ice cream and frozen meals to offer as well. They will be adding in other future options such as breakfast cereals, waffle makers, yogurt products, breads and more.
THE HOTEL BAR AND LOUNGE: A successful hotel lounge and bar offers a welcoming and comfortable atmosphere, quality drinks and food, and excellent customer service. It should have a diverse and creative menu, including signature cocktails and local specialties, and offer a range of seating options to accommodate different group sizes and preferences. Additionally, having knowledgeable and friendly bartenders who can provide recommendations and personalize the guest experience can make a big difference in creating a successful hotel lounge and bar.
Product categories that a hotel lounge and bar may carry include a wide range of alcoholic and non-alcoholic beverages, including beer, wine, spirits, and cocktails, as well as snacks, appetizers, and light meals. The lounge and bar should be well-stocked with high-quality ingredients and fresh products to ensure that guests receive the best possible experience.
Grab-and-go products and snacks that a hotel lounge and bar may carry could include pre-packaged snacks like chips, nuts, and candy, as well as sandwiches, salads, and other light meals that are easy to take on the go. These items can provide guests with a convenient and quick option for meals or snacks, particularly for those who are in a hurry or prefer to eat on the go.
OFFERINGS FROM HOTEL RETAIL GROUP (HOTEL PANTRY): Hotel Retail Group (Hotel Pantry) offers a variety of non-alcoholic beverages, mixers and snacks ideal for a hotel lounge and bar area. They also have a full line-up of foods to offer their guests (take and bake pizzas, sandwiches, hoagies and more).
* The Hotel Pantry program will soon offer the first national beverage brand group, Hollywood Beverage with their canned versions of the Shirley Temple and the Roy Rogers (all partnered with the families of both).
THE HOTEL POOL BAR: A successful hotel pool bar offers a variety of refreshing drinks and light snacks that cater to the needs of pool-goers, as well as attentive and friendly service from knowledgeable bartenders. The atmosphere should be relaxing and comfortable, with plenty of shade and comfortable seating options. Additionally, the pool bar should have a diverse menu of signature cocktails and local specialties that reflect the destination and appeal to a wide range of guests.
They offer products that are tailored to the needs of pool-goers, including pool toys, sunscreen, beach towels, and refreshments such as ice cream and cold drinks. The gift shop should also offer a variety of souvenirs and unique local products that reflect the destination and the hotel’s brand. Additionally, the pool bar should have a diverse menu of refreshing cocktails and snacks, with attentive service and comfortable seating areas for guests to relax and enjoy the atmosphere.
OFFERINGS FROM HOTEL RETAIL GROUP (HOTEL PANTRY): With 15-years as pioneers in the hotel pantry design and supply areas their new HotelPantry.com (created specifically for Hawaii) has a complete line-up of products needed for a successful pool area gift shop (sundries, snacks, frozen foods, ice cream, local gifts and merchandise, personal care products, beverages and more).
The Hotel Retail Group / Hotel Pantry Team also offers a variety of non-alcoholic beverages, mixers and snacks ideal for a hotel lounge and bar area. They also have a full line-up of foods to offer their guests (take and bake pizzas, sandwiches, hoagies and more).
* The Hotel Pantry program will soon offer the first national beverage brand group, Hollywood Beverage with their canned versions of the Shirley Temple and the Roy Rogers (all partnered with the families of both).
THE HOTEL COFFEE KIOSK: A hotel’s food service kiosk, such as a coffee kiosk, offers a convenient and efficient service with a quality product that meets the needs and expectations of guests. This includes having a well-trained staff who can provide fast and friendly service, a diverse and creative menu that includes both classic and specialty drinks and snacks, and high-quality ingredients that are fresh and locally-sourced whenever possible.
Other types of hotel food service kiosks may include grab-and-go options for breakfast, lunch, or snacks, which offer guests a quick and easy way to purchase food and beverages without having to sit down for a full meal. These kiosks may offer a range of items such as sandwiches, salads, pastries, and beverages, and are often located in the lobby or near other high-traffic areas.
In addition, some hotels may offer specialty food service kiosks, such as juice bars or smoothie stations, which cater to health-conscious guests or those with specific dietary needs. These kiosks may offer fresh juices, smoothies, and healthy snacks that are made with organic or locally-sourced ingredients.
OFFERINGS FROM HOTEL RETAIL GROUP (HOTEL PANTRY): The Hotel Retail Group / Hotel Pantry Team also offers a variety of non-alcoholic beverages, snacks and sundries ideal for a hotel lounge and bar area. They also have a full line-up of foods to offer their guests (take and bake pizzas, sandwiches, hoagies and more).
THE HOTEL COFFEE SERVICE PROGRAM: A successful hotel free coffee program offers a quality product that meets the needs and expectations of guests. This includes having a well-trained staff who can provide fast and friendly service, a diverse and creative menu that includes both classic and specialty drinks, and high-quality ingredients that are fresh and locally-sourced whenever possible.
Product categories that a hotel free coffee program may carry include a wide range of hot and cold beverages, including coffee, tea, hot chocolate, and fruit juices. Some programs may also offer grab-and-go snacks and breakfast items, such as muffins, pastries, fruit, and yogurt, that are easy for guests to take with them on the go.
The free coffee program should be placed in a convenient and accessible location that is easily visible and does not interfere with the flow of foot traffic. It should be well-maintained and clean, with functional equipment that is easy to use and well-organized.
OFFERINGS FROM HOTEL RETAIL GROUP (HOTEL PANTRY): The Hotel Retail Group / Hotel Pantry Team has access to partnering OCS (Office Coffee Service) coffee roasters and distributors. They also have grab-and-go products ideal for free offerings to hotel guests (ideal for loyalty programs as well).
* The OCS partners are based in Hawaii and serve Kona Coffee from the Big Island
THE HOTEL VENDING AREAS: A successful hotel vending bank area, such as a snack vending area, offers a variety of convenient and high-quality products that meet the needs and preferences of guests. This includes having a well-stocked inventory that includes both classic and specialty snacks, beverages, and other items that guests may need or want during their stay.
The vending bank area should also be located in a convenient and accessible location that is easily visible and does not interfere with the flow of foot traffic. It should be well-maintained and clean, with functional vending machines that are easy to use and well-lit.
In addition, some hotels may offer specialty vending bank areas, such as those that cater to fitness or wellness needs. These vending areas may include vending machines that offer healthy snacks, drinks, and supplements that are designed to help guests maintain their fitness and wellness goals during their stay.
OFFERINGS FROM HOTEL RETAIL GROUP (HOTEL PANTRY): The Hotel Retail Group / Hotel Pantry Team has a partnering vending group based in Oahu. They offer machines with beverages and snacks. If a property owns their own vending machines, the Hotel Pantry team has a full line-up of snacks, beverages, sundries, ice cream and frozen meals to offer.
Hotel Retail Group: 2008

Help With Merchandising Programs:

The Hotel Retail Group is available to help with your in-store marketing needs (POS, shippers, displays, club store displays, signage, racks and fixtures, etc). We have over 30-years with the largest companies (Nestle, Coca Cola, Pepsi/Frito-Lay) and a vast number of start-up brands (Nature’s Bakery, Perfect Bar, Coachella Farms, etc) in creating merchandising programs.

Our merchandising unit manufacturers are based in America with factories in Mexico and China.

FOOD SERVICE FORMATS: The Food Away From Home Association’s founders have been involved in the Food Service industry (as suppliers, partners and media) for many years.  Our new membership will include operators and franchisors as well as others such as food service providers, chains, distributors, associations and more.  We are also expanding into healthy option ideas and introductions for their customers (smoothie, juice, boba tea and yogurt).

Future Membership Details

The Food Away From Home Association will be launching its membership drive soon! As part of our initiative, we are first engaging with key stakeholders in the industry, including smoothie shop, boba tea shop, juice shop, and yogurt shop operators, franchisors, franchisees, suppliers, distributors, and other essential partners. Our goal is to build a strong network that supports and advances businesses in the food away from home sector. We welcome discussions at the trade shows we visit to share insights about our program planning details and how membership can provide valuable resources, advocacy, and networking opportunities.

Juice Shops are becoming more and more popular and are growing in many locations throughout America. You will see them in strip malls, colleges and universities, food courts, hospitals, hotels, resorts, airports and many other food service formats.

Our Grab-and-Go program (ex: smoothie shops, juice shops, boba tea shops) includes beverages, candy, energy bars, brownies, fruit snacks, dairy products, ice cream, sports nutrition products, macarons, croissants and others.

From Our Own TV shows:

We have been in television production since the mid-1980’s and have had a-number of TV shows over the years including the recent launch of Entrepreneur Magazine Television. Our next show about start-ups is called The Counselors.

Our family has been involved within the consumer product industry (US based manufacturing, retailing, distribution) since the early 1920’s. From the first generation to the latest, our best practices have been handed down over time leading to a long legacy of successes in the business (manufacturing, retailing, distribution and more).

1920'S - 1940'S 1950'S - 1960'S 1970'S - 1980'S 1990'S - 2000'S 2000'S - TODAY

Some of Our Successes, Shark Tank and More:

The Conzumables Team has been helping start-up and emerging brands since 2008. We have a long list of successes including being involved with over 40 brands seen on Shark Tank.
  • been helping start-up and emerging brands since 2008. The team comes from the largest food companies on the planet (Nestle, Coca Cola, Pepsi, Kellogg’s and Conagra).
  • We have offices in Las Vegas, NV; Honolulu, HI; Dallas, TX and Raleigh, NC.
  • We have internal and external sales offices and partners.
  • We have our own TV shows as well